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Tattooed Queens | Return Policy
15447
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Return Policy

Returns

Returns eligible up to 30 days after delivery date. Items purchased from the ‘sale’ category are considered clearance and not eligible for returns. Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Tattooed Queens. Returns due to sizing or other will be at the cost of the customer

 

All Digital items. I.e. digital wallpapers, digital videos, and subscriptions are final. They may be re-delivered but are not subject to refunds.

SHIPPING POLICIES AND RATES

*Please note that all items in the collection ‘sale’ are final*

 

*Please note that Mystery Box items cannot be returned or exchanged and sales are final*

Holiday Shipping:

Free US Domestic Holiday Shipping Promotion ends December 15th – Add $10 to shipping for Mystery Blocks

 

All US Domestic orders placed by 12/15/17 are expected to arrive by December 24th (Tattooed Queens guarantees we will ship the item within USPS deadlines. We cannot guarantee delivery dates due to delays or errors on behalf of USPS or inclement weather.).

 

$10 International Holiday Shipping Promotion ends December 15th – Add $10 to shipping for Mystery Blocks

 

We cannot guarantee International shipments will arrive by December 24th due to possible delays by customs and other shipping delay factors.

Free Shipping:

  • Promotional free shipping is available to all domestic orders $100 and over.
  • Promotional free shipping method is based on weight and destination therefore may be First Class Package or Priority Mail.
  • Free shipping does not apply to international orders unless specifically noted.

Processing:

  • All Tattooed Queens orders have a processing time before shipping.
  • Shipping information will be sent to the customer at the end of the processing time.
  • Tattooed Queens Apparel will be processed within 2-4 business days.
  • Artist Apparel will be processed within 3-5 business days.
  • Custom items such as art may have longer processing times noted on the items description.
  • Orders placed after 2:00pm Eastern Time start their processing period the next business day.
  • Tattooed Queens does not process on Saturday, Sunday or Holidays.

Shipping Methods:

  • Tattooed Queens uses USPS to ship your apparel. Your shipment can be tracked at www.usps.com using the tracking code emailed to you.
  • Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
  • Shipping cost can be estimated using our ‘Estimate Shipping and Tax’ calculator before checkout in your cart.

 

Shipping Time Processing Time Tracking Guarantee Options
First Class Under 3 business days in most cases. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. No guarantee of delivery time. Neither USPS or Tattooed Queens can guarantee delivery date. Signature Confirmation available at request. Recommended for customers residing in apartment complexes. Tattooed Queens is not responsible for lost items marked delivered by USPS. Contact customerservice@Tattooed Queens.com.
Priority 1 – 3 business days. Saturdays included. Shipping time is dependent on conditions and locations. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. No guarantee of delivery time. Neither USPS or Tattooed Queens can guarantee delivery date. Hold For Pickup available at request. Recommended for customers residing in apartment complexes. Tattooed Queens is not responsible for lost items marked delivered by USPS. Contact customerservice@Tattooed Queens.com.
Priority Express 1-3 business days to most U.S. locations. Business days only. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available. Shipping cost back if arrives after scheduled delivery date. Delivery date specified by USPS. Processing time is not included when factoring scheduled delivery date. Hold For Pickup available at request. Recommended for customers residing in apartment complexes. Tattooed Queens is not responsible for lost items marked delivered by USPS. Contact customerservice@Tattooed Queens.com.

 

International Shipping:

 

  • Free shipping does not apply to international orders.
  • Once your shipment has left USPS international sorting facility, it may not be trackable by Tattooed Queens or USPS depending on location.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer.
  • Most customers will be required to pay custom fees, taxes and duties to the delivery service before receiving their package.
  • It is at the sole discretion of custom agents to release your package. Customs agents may delay delivery of packages.
  • For more information on customs and duties charges, please contact your local customs office.
Shipping Time Processing Time Tracking Guarantee
First-Class International Varies by destination. Expected delivery 2+ weeks. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking available to select destinations only. Tracking may not be available to your address. Ship at customers risk. No guarantee of delivery. USPS tracking and expected delivery available. Tattooed Queens and USPS are not liable for lost or delayed shipments. Packages may be delayed by international customs.
Priority International 6-10 business days for many major markets. Average number of days may vary based upon destination. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available to most countries. No guarantee of delivery time. Neither USPS or Tattooed Queens can guarantee delivery date. Packages may be delayed by international customs.
Priority Express International 3-5 business days for many major markets. Average number of days may vary based upon destination. Please allow for processing time. 2-4 business days before shipping. Order placed after 2pm will begin processing the following business day. USPS tracking and expected delivery available to most countries. No guarantee of delivery time. Neither USPS or Tattooed Queens can guarantee delivery date. Packages may be delayed by international customs.

Contact support@Tattooed Queens.com with any questions.

Returns

Returns eligible up to 30 days after delivery date. Items purchased from the ‘sale’ category are considered clearance and not eligible for returns. Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Tattooed Queens. Returns due to sizing or other will be at the cost of the customer

 

All Digital items. I.e. digital wallpapers, digital videos, and subscriptions are final. They may be re-delivered but are not subject to refunds.